Frequently Asked Questions
First and foremost, there should be a strong personal chemistry and connection between the client and the coach that is grounded in trust. If a client cannot relate to his or her coach then the basis for a sustaining relationship doesn’t exist.
Over and above that there are three important factors a client should consider and ask a prospective coach:
- What training and accreditation does the coach possess?
- What work experience does the coach have?
- What are the values and principles that govern the way the coach conducts their practice?
Coaching is essentially a non-regulated profession. Despite that, the International Coaching Federation is the largest recognized authority for coaches worldwide. It establishes the standards and criteria for coaching accreditation.
Substantive work experience as well as working knowledge of various industry sectors is extremely important for those who are engaged in management/executive coaching.
Finally, the mission, vision and values espoused by a coaching organization are intrinsic to their standards of operation.
Regardless of which coach you work with, or how that relationship is structured, every coaching arrangement requires a commitment and willingness on the part of the client to do the following:
- Devote the necessary time to speak or meet with your coach;
- Undertake suggested reading or activities as may be suggested;
- Share openly, honestly and willingly regarding your thoughts, opinions and perspectives.
In the case of corporate clients payment is usually remitted in three equal instalments (i.e. a third at the time of contract signing; a third prior to assessments being conducted; a third at the conclusion of the contract).
There are several different techniques that can be applied to measure the effectiveness of coaching. Some of these include the following:
- 360 degree assessments;
- Pre and post coaching surveys;
- Empirical observations;
- Client research;
- Changes in skills and knowledge, or changes in how these are applied;
- Organizational impact;